Shipping policy
Thank you for supporting my artwork. Every piece is carefully prepared and packed by hand to help ensure it arrives safely.
Where do I ship?
I currently ship worldwide.
If shipping is unavailable to your location at checkout, please contact me before placing your order.
Processing Time
Processing begins after payment has been confirmed. Original Paintings 3–7 business days
During busy periods or for made-to-order pieces, processing may take slightly longer. If this happens, I'll keep you updated by email.
Shipping Methods
The shipping method depends on the artwork's size and destination.
- Small artworks may be shipped flat and ready to hang.
- Larger original paintings are carefully rolled in a sturdy protective tube to help ensure safe delivery and reduce shipping costs.
Every order is packaged with protective materials to minimize the risk of damage during transit.
Delivery Times
After your order has been dispatched:
Usually ships in 10-15 business days.
Delivery times are estimates only and may vary due to customs clearance, local postal services, weather, or other circumstances beyond my control.
Tracking
Once your order has shipped, you'll receive a confirmation email with a tracking number.
Please allow up to 48 hours for tracking information to become active.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, VAT, or other taxes imposed by your country.
These charges are not included in the artwork or shipping price and are the responsibility of the buyer.
Incorrect Address
Please double-check your shipping address before placing your order.
If you notice a mistake, contact me as soon as possible.
Once an order has been shipped, I cannot change the delivery address.
If a package is returned because an incorrect address was provided, the buyer will be responsible for the cost of reshipping. Original shipping charges are non-refundable.
Lost or Delayed Packages
Once your order has been handed to the shipping carrier, responsibility for delivery transfers to the carrier.
If your package appears delayed or missing, I'll gladly help you contact the carrier and investigate the shipment.
Please note that I cannot guarantee delivery dates and am not responsible for delays caused by customs, postal services, weather, or other circumstances beyond my control.
Damaged Packages
I take great care when packaging every artwork.
If your order arrives damaged:
- Contact me within 48 hours of delivery.
- Include clear photos of:
- the damaged artwork,
- the packaging,
- and the shipping label.
This information helps me work with the shipping carrier to find the best possible solution.
Questions?
If you have any questions before or after placing your order, feel free to contact me.
Thank you for supporting independent art.